FAQ

Search, open multiple answers, and if your question isn’t here—send it to our team. Typical reply time: within 24 hours on weekdays.

Tip: press / to focus search, Esc to clear.

Do I get a certificate?

Yes—issued after you complete the final assignment.

Yes. All courses include a verifiable certificate upon completion. You can share it on LinkedIn or attach it to your portfolio.

If you can’t locate your certificate, use “Ask a question” and include the email used for enrollment.

How long do I have access?

Lifetime access with updates included.

Lifetime access with free updates. When we improve lessons or add new ones, they appear in your account automatically.

You can watch on desktop or mobile. Progress is saved per device/account.

Are the courses beginner-friendly?

Structured paths for every level.

Yes. We provide clear paths for Beginner, Intermediate, and Advanced learners. Each module has:

  • tool walkthroughs (what/where/why)
  • practice footage + guided edits
  • checklists to reduce overwhelm

Refund policy?

14-day money-back guarantee.

We offer a 14-day money-back guarantee if the course doesn’t fit your expectations. To request a refund, contact support and include:

  • email used at checkout
  • course name
  • brief reason (optional, helps us improve)

Refund timelines depend on your payment provider, typically 3–10 business days.

What tools do you cover?

Editing, motion fundamentals, storytelling, and sound basics.

Premiere Pro, DaVinci Resolve, After Effects (motion fundamentals), plus storytelling and sound basics.

If you use CapCut/Final Cut, the concepts still transfer (cuts, pacing, audio cleanup, color, and motion principles).

Do you offer discounts or invoices for teams?

Yes—team billing is available.

For teams, we can provide invoices and multi-seat access. For student/creator promos, availability varies by season.

Use “Ask a question” and mention the number of learners and your preferred billing details.

How does support work?

Email-based support with clear next steps.

Send your question and we’ll reply with actionable steps. To get the fastest help, include:

  • your software + version (e.g., Resolve 19)
  • screenshots or error text
  • what you expected vs. what happened

Can I download lessons for offline viewing?

Streaming by default; offline may vary.

Lessons are primarily streamed to keep updates seamless and ensure you always have the latest version. If you have a specific offline requirement, ask us and we’ll suggest the best option for your workflow.

Still unsure?

We can recommend the right track based on your goal (shorts, ads, YouTube, cinematic edits).

Ask a question

We’ll reply to the email you provide. Please describe your question in detail.

Support: Mon–Fri