Privacy Policy

This Privacy Policy explains what data ShotWeave collects, why we collect it, how we protect it, how long we keep it, and the choices you have. Use the quick links below to jump to specific sections.

1) Overview

ShotWeave (“we”, “us”, “our”) respects your privacy. This policy describes how we collect, use, disclose, and safeguard information when you visit or use ShotWeave services (the “Service”).

Plain-language summary: we collect limited account and usage information to operate and improve the Service. You can control non-essential cookies, and you can request access or deletion of your data as allowed by law.

Purpose Provide & improve the Service Sensitive data Not intentionally collected Marketing Opt-out where required Cookies Preferences available

Personal Data

Information that identifies you directly or can be linked to you, such as email, device identifiers, or account IDs.

Processing

Any operation on data (collection, storage, use, disclosure, deletion), whether automated or manual.

Controller / Business

The entity deciding why and how personal data is processed for this Service.

Service Providers

Vendors who help us run the Service (hosting, analytics, support tools), under contractual obligations.

2) What we collect

We aim to collect only what is needed to operate, secure, and improve the Service. The categories below may apply depending on how you interact with ShotWeave.

2.1 Data you provide

  • Account and profile details: name (if provided), email address, login credentials (stored as secure hashes), subscription status, and basic preferences.
  • Support and communications: messages you send to us, feedback, bug reports, and related metadata (like timestamps).
  • Forms and requests: information you submit to exercise privacy rights (identity verification details as necessary and proportionate).

2.2 Data collected automatically

  • Usage data: pages or screens viewed, actions taken, feature interactions, and approximate session duration.
  • Device and connection data: browser type, operating system, language, time zone, IP address (often used for security and fraud prevention).
  • Identifiers: cookie IDs and similar local storage identifiers used to remember preferences (e.g., theme) and consent choices.

2.3 What we do not intentionally collect

We do not intentionally collect sensitive personal data (e.g., precise geolocation, biometric identifiers, or health data). If you share such information with us voluntarily (e.g., in support tickets), we will treat it with heightened care and only use it to address your request.

Data minimization principle: - Collect only necessary identifiers (e.g., email for account) - Keep logs for security and performance, not for profiling - Offer opt-in where required by law

3) How we use your data

We use personal data to operate the Service, keep it secure, and provide customer support. Typical uses include:

  • Provide the Service: create and manage accounts, authenticate access, remember settings, and deliver features.
  • Improve and develop: understand usage patterns, fix issues, test and enhance performance, and refine content.
  • Security and fraud prevention: detect abuse, protect accounts, and maintain integrity of our systems.
  • Communicate: send essential notices (e.g., policy updates, security notices) and respond to support requests.
  • Compliance: meet legal obligations and enforce terms.

3.1 Essential vs. optional processing

Some processing is strictly necessary to provide the Service (e.g., login). Other processing, such as non-essential analytics, may be optional depending on your region and consent choices.

5) Sharing and disclosures

We do not sell your personal data. We may share data in limited circumstances:

5.1 Service providers

We may share information with vendors who help operate the Service (e.g., hosting, support tooling). They are authorized to process data only as needed to provide their services to us.

5.2 Legal and safety

We may disclose information if required to do so by law or if we believe such action is necessary to comply with a legal obligation, protect and defend our rights, prevent wrongdoing, or protect users.

5.3 Business transfers

If we are involved in a merger, acquisition, financing, or sale of assets, data may be transferred as part of that transaction, subject to appropriate confidentiality protections.

6) Cookies and similar technologies

We use cookies and similar storage technologies for essential functionality (like remembering your preferences) and, where applicable, optional features such as analytics.

6.1 Types of cookies

  • Strictly necessary: required for core site features.
  • Preferences: remember settings (e.g., theme choice).
  • Analytics (optional): help understand usage; enabled only with consent where required.

Clearing consent will cause the cookie banner to reappear and reset your non-essential cookie choices on this device/browser.

7) Data retention

We keep personal data only for as long as necessary to fulfill the purposes described in this policy, including legal, accounting, and security requirements. Retention periods can vary based on context.

  • Account data: retained while your account is active; deleted or anonymized after closure subject to legal obligations.
  • Support communications: retained as needed to resolve issues and improve support quality.
  • Security logs: typically retained for a limited time for investigation and prevention of abuse.

8) Security

We use reasonable administrative, technical, and organizational safeguards to protect data. No method of transmission or storage is 100% secure, so we cannot guarantee absolute security.

  • Access controls and least-privilege practices
  • Transport encryption (e.g., HTTPS) where available
  • Monitoring for suspicious activity and abuse
  • Data minimization and purpose limitation

9) Your rights and choices

Depending on your location and applicable laws, you may have rights to:

  • Access your personal data
  • Correct inaccurate or incomplete data
  • Delete data in certain circumstances
  • Portability (receive a copy in a structured format)
  • Object to certain processing
  • Withdraw consent (where processing is based on consent)

9.1 How to submit a request

You can submit a privacy request using the form in the Contact section. We may ask for information to verify your identity before fulfilling certain requests.

Typical workflow: 1) Receive request 2) Verify identity (if needed) 3) Process within a reasonable time under applicable law 4) Confirm completion or explain any lawful denial

10) California (CCPA/CPRA) notice

If you are a California resident, you may have additional rights regarding your personal information, including the right to know, delete, and correct, and the right to opt-out of certain sharing/processing if applicable.

  • Sale: we do not sell personal information.
  • Sharing for cross-context behavioral advertising: we do not knowingly engage in cross-context behavioral advertising based on sensitive profiling. If this changes, we will provide an opt-out mechanism as required.
  • Non-discrimination: we will not discriminate for exercising privacy rights.

11) Children’s privacy

The Service is not directed to children under 13 (or older where required by local law), and we do not knowingly collect personal data from children. If you believe a child has provided personal data, please contact us so we can take appropriate action.

12) Changes to this policy

We may update this policy from time to time. When we do, we will revise the “Last updated” date and, where appropriate, provide additional notice within the Service.

13) Contact

Questions or requests regarding privacy can be submitted using the contact form below or via the details provided.

Email: [email protected] — Phone: +1 (415) 555-0137

This form is processed locally in your browser for demo purposes. In a production environment, submissions would be sent securely to our support system.